At Home Re-Nu our team of craftsman work hard to deliver on all of our promises. We demonstrate our core value of integrity by keeping true to our word. And, we create an amazing customer experience for each of our valued customers. Home Re-Nu believes that we create this customer experience by offering the following promises:
Price Match Guarantee
At Home Re-Nu, we have a price matching program that applies to comparable roofing quotes given by our competitors. As long as we are matching services apples to apples, Home Re-Nu will match, or even beat, any written quote on a residential shingle project from a competitor.
Complimentary Lifetime Warranty
We are a GAF Master Elite Roofing Contractor. So, what does this mean? This means that we can offer exclusive and extended warranties on roofing projects. Home Re-Nu is one of the few roofing contractors in Southern Illinois that can offer this level of warranty.
On Time Every Time Guarantee
Your time is valuable and should be respected. At Home Re-Nu, we understand this and will go above and beyond to respect your time. We will show up on time, every time. But, in the event that we are running late, you will be notified with a phone call.
1 Day Roof Asssurance
We know that you want your roof finished fast, so Home Re-Nu works hard to finish it as quickly as possible. We have an average roof install time of 1 day, meaning that we beat the average of 2-3 days to install. While factors such as weather prevent us from being able to promise a 1 day install, rest assured that we will work our hardest to finish your project as fast as possible.
No Mess Left Behind Policy
Home Re-Nu helps you avoid the typical mess that comes along with home improvement projects. Remodeling gets messy, but our debris management process and on-site customer experience managers guarantee a fast, easy clean-up that leaves no mess for you.
As a company, we believe that our Integrity Matters, and it is a direct reflection of who we are. This is why we have worked tirelessly over the past several years to build a company culture unlike anything else in this industry. Do you have what it takes to work with Integrity?
“Our mission is to help our customers protect what matters most by serving with character and purpose that brings honor to God”
While these are five amazing promises, these are not the only promises we prioritize. Home Re-Nu also promises to uphold the highest safety standards. We mark our vehicles with easily identifiable lettering and branding. Additionally, we show respect to homeowners and their surrounding areas by not using profanity, removing our shirts, or playing loud music while on the job. So, choosing Home Re-Nu means craftsman who care, letting you rest assured knowing your project is in good hands.